Setting up your wheels
Detailed instructions on setting up your Wheelworks wheels, please contact us directly or refer to your wheel documentation.
Setting up Tubeless Tyres
We install tubeless tape on all our Wheelworks wheels so they are ready to be set up with tubeless tyres when you receive them. You can read our tips about tubeless setup in the resources section.
Fitting Rotors and Cassette
Instructions for fitting rotors and cassettes to your Wheelworks wheels are available. Please contact us for specific guidance based on your wheel model.
https://www.wheelworks.co.nz/installing-rotors-and-cassette
Notes on Maker Rim Brake
Important information about Maker rim brake compatibility and setup. Contact us for detailed specifications.
Warranty and Repairs
Book a Repair or Warranty
Need to book a repair or warranty service?
Wheelworks Lifetime Warranty
Your Wheelworks wheels are covered by our comprehensive lifetime warranty.
/wheelworks-lifetime-guarantee
Finding my Wheel Number
We’ve got incredibly detailed notes on each and every wheel we’ve built from the EnduroLites just finished right back to the first ever wheel built under the Wheelworks banner on Tristan’s dining room table in 2006.
/checking-your-wheel-number-wheelworks-how-to
Why do spokes break?
Unless something getting jammed into it a wheel should not break spokes. It’s the wheelbuilder’s job, that’s us, to use the right components, the right build processes and the right tools to ensure that your new wheels arrive perfectly straight and perfectly tensioned, but importantly that they stay that way without breaking spokes, for their life.
Parts and Service
Dial Service Centre
Contact our Dial Service Centre for expert support and service for your Wheelworks wheels.
Other Components: info and parts
Information and parts for other components compatible with your Wheelworks wheels are available upon request.
Boost Conversion
Converting Hubs to Boost - MTB
Guidelines for converting your MTB hubs to Boost spacing. Contact us for conversion kit details.
Converting Hubs to Boost - Road
Guidelines for converting your road hubs to Boost spacing. Contact us for conversion kit details.
Hub Width Explained
Understanding hub widths and standards for your Wheelworks wheels. Contact us for technical specifications.
Other useful links
Fitting Hope Pro5 freehub
Instructions for fitting Hope Pro5 freehub components to your Wheelworks wheels.
Difference between 6-bolt and center lock
Learn about the differences between 6-bolt and center lock rotor mounting systems and which is right for your setup.
Lease Programme
Information about our wheel lease programme. Contact us to learn more about lease options.
Do your bearings need to be replaced?
Guidelines for determining when your wheel bearings need replacement and how to maintain them for optimal performance.
Riding Tips
Notes about tubeless tape
We install tubeless tape on all our Wheelworks wheels so they are ready to be set up with tubeless tyres when you receive them. You can read our tips about tubeless setup here. The tubeless tape forms an essential component in the tubeless system, so we have gone to great lengths to choose a tape which…
Andrew's bikepacking gear top tips
Since writing about his TA experience, Andrew's fielded a lot of questions about gear choices. Here's his insight into themes that informed his choices
Gav's Tips for Whaka100
Originally published August 2021 I've competed in the Whaka's 100km mountain bike race so many times I've lost count! Could be 8 or 10? Definitely one of the few in NZ that can say he is one of the originals still looking at lining up again come October. No matter what distance you are eyeing…
Andrew's Tour Aotearoa
Tour Aotearoa is as much a mental and emotional journey as it is a physical challenge. Andrew's write up shares the highs and lows of his experiences on the TA.
Carl's Top Tips for Gravel Adventure Planning
What does "gravel" even mean?
The Best Wet Weather Jackets Ever?
When Castelli released the Idro 3 and Idro Pro 3 in 2021, Shakedry's #1 fan, Tristan, put them to the test against the Idro 2 and Idro Pro 2.